tag:blogger.com,1999:blog-154682981492566364.post4115308615943572790..comments2023-10-18T08:33:55.357-07:00Comments on churchmouse: The other side of the counterfrater jasonhttp://www.blogger.com/profile/07792539735982495274noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-154682981492566364.post-38845278501188421682010-01-25T12:32:32.034-08:002010-01-25T12:32:32.034-08:00The first thing I learned from a seasoned customer...The first thing I learned from a seasoned customer support rep at what used to be IBM Global Network (now AT&T Global Network) when I started there in 1997 was this: "The customer is always wrong, until you prove otherwise. If they knew what they were doing they wouldn't be calling us."<br /><br />Words to live by my man...SonnyBhttps://www.blogger.com/profile/17794391205142469311noreply@blogger.com